Shipping Method:
     Orders shipped to U.S. addresses (including APO and FPO addresses) are shipped via the U.S.P.S.  (Note: While we can ship via UPS, the ground residential charges will be higher than USPS Media Mail charges plus there will be a small surcharge for the UPS shipping.

     Orders to Hawaii, Alaska, and APO/FPO addresses are always shipped Priority Mail. Due to customers' complaints about ground shipments to these locations taking "too long," we will not ship to Alaska or Hawaii Standard Mail, Media Mail, or Book Rate. Your charge will be adjusted to reflect this form of shipping. Please see below for APO/FPO (military) shipping.

Online Shopping Cart Shipping Charges:

    Standard Shipping
    Our Standard Shipping charge for books and other educational materials is 10% of your order with a $5.00 minimum. (See below for non-book items.) This is for shipment via USPS "Media Mail." Delivery averages 10-12 Postal working days from when your order is picked up from our warehouse by the Post Office.

     Priority Shipping
     Shipments via USPS "Priority Mail." average 3-4 Postal working days from when your order is picked up at our warehouse by the Post Office.

      For the majority of the products, Priority Shipping charges are a maximum of 20% of your order with a $13.45 minimum. When possible, we use USPS flat rate and/or regional Priority Mail boxes to lower your postage charges, however this is not always possible. 

    Please note that the 20% charge is a  maximum Shipping Charge. Should you purchase high-cost, low-weight items, books or other educational items, we may be able to adjust your shipping charge downward to reflect a charge closer to actual shipping fees charged by the Postal Service.

     Non Book Shipping
     Tea and gift items do not qualify to be mailed at Media Mail rates. These items will have this shipping notice on their web page, "This is a non-book item and shipping may be more than the amount quoted at check-out. If it is, we will charge the lesser of UPS shipping or USPS Parcel Post shipping at our discretion." Your e-mail shipping confirmation will let you know which shipping method we have selected.

     Military Orders
     Orders shipped to families with a parent actively serving in the U.S. Armed Forces (Navy, Army, Air Force, Marines, or Coast Guard) receive free shipping on all orders. This includes shopping cart orders as well  as orders placed through the mail or by phone. Orders shipped to an address within the "continental U.S." will be shipped for free via USPS Media Mail. Orders to Hawaii, Alaska, and APO/FPO  addresses will ship via USPS Priority Mail at no cost. Thank You for your service!

       Our shopping cart software is fairly simple and your on-line receipt will not show the Free Shipping on military orders. However, once we have received your order, we run the charge by hand and do not charge the shipping. Please let us know in the "comments" section of the checkout form that you qualify for the Free Military Shipping and we will be happy to not charge your shipping when we process your order.

Non-U.S. Orders: 

International Order Shipping Method:
     We  will try to select the best choice of shipping method to combine speed with postage cost. Due to their extremely high international charges, we do not ship international orders via UPS or FedEx.

     Please note that with the 2007 rate adjustment, the Post Office ended surface, ground, or sea shipping to addresses outside of the United States. What used to be ground/sea shipping is now called "International First Class" and Air Mail shipping is now called Priority Mail.

International Order Shipping Charges:
     Orders that are shipped outside of the United States are charged actual shipping plus a $2.00 per order handling fee. Each order is packaged and weighed to get you the best possible rate.

     Email our order desk if you require further information. For personal service, you can call us at 1-509-843-5009 from 8:30 am to 4:30 pm Pacific Time or send a fax to 509-843-3183.